Information We Collect
When you interact with us through the Services, we may collect Personal Data and other information from you, as further described below:
Aggregated Personal Data: In an ongoing effort to better understand and serve the users of the our Services, Cuyahoga Creative often conducts research on its customer demographics, interests and behavior based on the Personal Data and other information provided to us. This research may be compiled and analyzed on an aggregate basis, and Cuyahoga Creative may share this aggregate data with its affiliates, agents and business partners. This aggregate information does not identify you personally. Cuyahoga Creative may also disclose aggregated user statistics in order to describe our services to current and prospective business partners, and to other third parties for other lawful purposes.
We will keep any information that you provide to us until such time as you delete your account with the Cuyahoga Creative Service.
Our Use of Your Personal Data and Other Information
Cuyahoga Creative won’t sell or rent your personal information to a third party. Primarily, we use personal data to run fulfill our Services. We may use personal data to provide you with predictions about other services you might be interested in on Cuyahoga Creative. If we intend to use your personal data in a way we have not mentioned, we will let you know when we collect that information.
Sometimes we aggregate user data anonymously to understand our customer base better.
Our Disclosure of Your Personal Data and Other Information
We don’t sell your personal data. If we work with partners or contractors, they may have limited access to your personal data but only so much to do their job.
If we sell the company, personal data may be included in the transfer.
You can visit the Services without providing any Personal Data. If you choose not to provide any Personal Data, you may not be able to use certain Cuyahoga Creative Services.
Cuyahoga Creative is not in the business of selling your information. We consider this information to be a vital part of our relationship with you. There are, however, certain circumstances in which we may share your Personal Data with certain third parties without further notice to you, as set forth below:
Business Transfers: As we develop our business, we might sell or buy businesses or assets. In the event of a corporate sale, merger, reorganization, dissolution or similar event, Personal Data may be part of the transferred assets. In cases of onward transfer of personal information to third parties of data of EU and Swiss individuals received pursuant to the EU-U.S. and Swiss-U.S. Privacy Shield, Cuyahoga Creative remains liable.
Agents, Consultants and Related Third Parties: Cuyahoga Creative, like many businesses, sometimes hires other companies to perform certain business-related functions. Examples of such functions include mailing information, maintaining databases and processing payments. When we employ another company to perform a function of this nature, we only provide them with the information that they need to perform their specific function.
Legal Requirements: Cuyahoga Creative may disclose your Personal Data if required to do so by law or in the good faith belief that such action is necessary to (i) comply with a legal obligation, (ii) protect and defend the rights or property of Cuyahoga Creative, (iii) act in urgent circumstances to protect the personal safety of users of the Services or the public, or (iv) protect against legal liability.
EU-U.S. & Swiss-U.S. Privacy Shield
Cuyahoga Creative is EU-U.S. & Swiss-U.S. Privacy Shield compliant.
In compliance with the Privacy Shield Principles, Cuyahoga Creative commits to resolve complaints about our collection or use of your personal information. EU and Swiss individuals with inquiries or complaints regarding our Privacy Shield policy should first contact Cuyahoga Creative at [email protected].
Cuyahoga Creative has further committed to refer unresolved Privacy Shield complaints to PrivacyTrust, an alternative dispute resolution provider located in the United Kingdom. If you do not receive timely acknowledgment of your complaint from us, or if we have not addressed your complaint to your satisfaction, please contact Communications House, 26 York Street, London, W1U 6PZ for more information or to file a complaint. The services of Communications House are provided at no cost to you.
Finally, as a last resort and in limited situations, EU and Swiss individuals may seek redress from the Privacy Shield Panel, a binding arbitration mechanism.
In cases of onward transfer of personal information to third parties of data of EU and Swiss individuals received pursuant to the EU-U.S. and Swiss-U.S. Privacy Shield, Cuyahoga Creative remains liable.
Links to Other Web Sites
Third-Party Service Integration
At Cuyahoga Creative, we occasionally need to store credentials for third-party services (WordPress, Gmail, etc). All credentials are stored in our encrypted database, and are only used to access data which you have provided and given consent for us to access and use in our Terms of Service. We log certain non-identifiable information in order to provide support and fix problems.
Our Services may require you to integrate various online third-party services (“Third-Party Services”). In order to take advantage of this feature, you may need to authenticate, register for or log into Third-Party Services through the Service or on the websites of their respective providers. When you enable linking between or log in to Third-Party Services through the Service, we will collect relevant information necessary to enable the Service to access that Third-Party Service and your data and content contained within that Third-Party Service (“Login Credentials”). We store your Login Credentials long enough to enable linking to the Third-Party Service.
We may retain certain personally non-identifiable information related to the data or content linked between Third-Party Services (for example, date sent, link configuration, names of the Third-Party Services), for the purpose of improving our Services and as described below in the “Non-Identifiable Data” section.
Third-Party Payment Processor
We use a third party payment processor, Stripe, for all payments. Cuyahoga Creative does not store credit card details and instead relies on Stripe for this.
We take many steps to ensure your private information and account credentials are safe, including encryption and requiring two-factor authentication for our staff. To this end, if you find a security problem, contact us and we will fix it immediately. Keep in mind, emails and communications with us are not encrypted.
Cuyahoga Creative takes reasonable steps to protect the Personal Data provided via the Services from loss, misuse, and unauthorized access, disclosure, alteration, or destruction. However, no Internet or email transmission is ever fully secure or error free. In particular, email sent to or from the Services may not be secure. Therefore, you should take special care in deciding what information you send to us via email. Please keep this in mind when disclosing any Personal Data to Cuyahoga Creative via the Internet.
If anything changes, we will let you know at least 14 days ahead of time via this website or an email.